A highly scalable, multi-server, easy-to-use telecasting platform that
"just works" with your Asterisk®-based PBX.
Forget about old-school telemarketing - implementing Proactive customer care was never so easy.
WombatDialer is immediately available with an unlimited usage, free license for up to 2 channels.
June 25, 2015:
Power dialing at its best with WombatDialer
Discover how to do high-volume dialing running thousands of parallel calls with WombatDialer 0.9.
Check this brand new article on WombatBlog: http://bit.ly/1L5Uq7q
June 1, 2015:
Mobydick by pascom and Loway's WombatDialer Integration
Give to your contact center a boost with Loway’s WombatDialer and pascom’s mobydick Phone System.
May 11, 2015:
WombatDialer 0.9.0 released
Multiple languages, new GUI and powerful APIs. Read the details here.
Send a pre-recorded message to a set of receivers.
The message can be easily personalized by having your PBX read
custom variables, e.g. current account balances, planned service outages,
end of current subscription periods.
Works with your existing PBX.
Send a pre-recorded message to a list of contacts,
and offer them an option to be put in contact with an operator
When required, a maximum call duration can be enforced.
Ever tried setting up a conference call with many attendants? WombatDialer can connect them all in parallel at the click of a button - no more wasted time and manually dialing busy numbers.
Connect to a set of receivers and offer them a set of IVR options. WombatDialer keeps track of selected options and forwards them to your tracking system.
This can be used to implement many different services. By offering you a set of ready-to-use components and a monitoring GUI, you can create complex solutions in minutes.
WombatDialer can work on pre-defined call lists or can dynamically create them over an API (e.g., dial number X after 10:30 AM). It shares the load on one or more PBX servers and has a flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network.
WombatDialer is built to integrate with your business processes, can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered.
WombatDialer works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight.